Let ChatGPT answer from your HelpDocs knowledge base instead of guessing

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Answer from your approved documentation, not guesses

Overview

Point ChatGPT at your HelpDocs knowledge base so it answers from accurate, always-current documentation. Over MCP, ChatGPT can search and read your articles and respond with the source behind every answer, keeping replies grounded in what you’ve actually published.

What you can do

  • Answer from your approved documentation, not guesses
  • Connect over MCP so ChatGPT can read and search your knowledge base
  • Keep answers current as your docs change
  • Cite the source article behind every answer

Setting it up

  1. Open your HelpDocs account settings
  2. Connect HelpDocs to ChatGPT over MCP
  3. Grant access to the knowledge base you want to expose
  4. Ask ChatGPT a question and watch it answer from your docs

Start building your documentation infrastructure.

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Create, organize, translate, and connect your docs without the admin sprawl of a support suite.

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HelpDocs onboarding example