From Startup to Enterprise

Whether you want to get started quickly or need an enterprise knowledge base, we've got a plan for you. Start with 14 days free & no credit card.

Self-Serve

Premium

$25/mbilled annually, or ​$29/m​ monthly

  • 5 team accounts
  • Unlimited public visitors
  • Unlimited articles
  • 30 days historical analytics
  • Custom domain
  • Read-only API access
  • Integrations
  • Custom CSS

Pro

$49/mbilled annually, or ​$59/m​ monthly

  • Everything in Premium
  • 25 team accounts
  • Multiple languages
  • 90 days historical analytics
  • Smart 404s
  • Custom domain with SSL
  • Read/write API access
  • Custom CSS & JavaScript
  • Custom HTML Templates

Enterprise

$750+ /mo

  • Everything in Premium & Pro
  • Unlimited members
  • All time historical analytics
  • Custom integrations
  • 99% uptime SLA
  • Options for dedicated hosting
  • Hands-on account support
  • Invoicing options
Let's Chat

All plans include:


Speedy, useful support

We're proud of our support. We typically reply in a matter of hours, not days. And we work weekends, too, so no waiting around 'til Monday.

Regular updates & backups

We don't release our software in batches. Instead, we push updates continually to you without anything to download or install.

Intelligent branding

Upload a logo, choose a layout, and set your brand color—done! We make sure everything looks just right for your visitors

Change common strings

Easily change strings like 'Search' and 'Help me with...' to match your brand voice or language.

Instant & reliable search

We've optimized the way search works for knowledge bases, so your customers get the right results in good time.

Minimal loading times

We strive to serve your documentation super fast, making it quick for your customers to find the information they need.

SEO & open-graph support

We optimize your knowledge base so answers show up in search results. Not only that, but we generate open graph cards which look beautiful on social networks.

Custom article & category sorting

Want to order your content just right? You can easily organize them by dragging them around or have them automatically sorted.

Pretty URLs

Want to customize the URLs for articles in your knowledge base? We've got your back.

Password & log-in restriction

Knowledge base not quite ready, or need people to log in to view it? We offer ways to restrict access.

URL redirects

Need to point an old, broken URL to a new place? With just a few clicks, you can make sure everything is a-ok.

Navigation links

Make sure your knowledge base is easy to navigate between your site by adding links. With HelpDocs, it's easy as pie.

Member roles

Easily restrict access on a per-user level by assigning members on your team a role.

Formating options

Create callouts, beautiful numbered lists, and tables without the need for CSS. It's as easy as click and save.

XML sitemaps

We automatically generate top-notch XML sitemaps to give you the best SEO results.

Related articles

We give your customers an easy way to navigate your knowledge base by providing automatic links to related content.

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Have questions or need a little extra help getting set up?