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Hello, we're HelpDocs.

We help our customers help their customers, free up time for the important support tickets, and increase end-user happiness along the way.

When we launched HelpDocs in June 2016 we wanted to build a simple knowledge base platform. Now we serve millions of article every month, power docs for Forture 100 companies, charities, and fledgling startups. We help some of the greatest teams free up time to do their best work for their amazing customers.

Quick facts

  • Founded in June 2016
  • Fully remote & distributed team
  • Bootstrapped and profitable
  • Serve more than 1 million docs a day
  • Fortune 100 to fledgling startups
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Our small & mighty team

We might be a small team, but we think that's a good thing. We're able to keep customer support personal, push updates quickly, and we've already grown the company to profitablilty without outside investment.

Jake Peters


Jarratt Isted


Matt Bradford-Aunger

Customer Education