We provide a platform to host your knowledge base but also a lot more. With SEO tools baked in to get your help articles surfaced, intelligent branding to make sure it feels just right for your customers, and analytics to help you improve your content.
Remove the need to push code through a development pipeline. Instead give power to your team to quickly deploy knowledge base article updates in seconds.
Write better articles and help reduce customer support costs with a specifically designed article editor, filtering, stale notifications, and more
Customers finding the right articles is crucial. That's why we've been working on our search for years to bring the most relevant results up top.
Customers finding the right articles is crucial. That's why we've been working on our search for years to bring the most relevant results up top.Text Link
Sphero is one of the best known consumer robotics companies in the world. Learn about how important the future of education is to them and how they use HelpDocs to keep millions of consumers happy.
ready2order is a point-of-sale system for small to medium sized companies. This makes it possible for smaller companies to take advantage of the same tools that their bigger competitors use. See how they reduced the strain of support by using HelpDocs.Read the customer story
Referral Rock are creating a scalable referral mechanism that slots in with your existing marketing channels. We had a chat about the future of marketing, word-of-mouth, and customer experience.Read the customer story
Connect integrations and make HelpDocs part of your workflow.
Our Growth plan makes it easier for you to scale your knowledge base. We'll grow with you, no matter how large your company gets.
Make sure only certain users can see certain docs with advanced permissioning. Use JWT, OpenID Connect, SAML2, or Slack.
Take the hard work out of translating your help docs with automatic article translations. Tick, click, done.
Keep an eye on what's happening on your knowledge base with audit trail. Filter by actions taken and more.Learn more
We understand what you need from a knowledge base, so every plan comes with these handy features (and more!) baked right in.
There's nothing to configure, they just work outta the box. Hurrah.