HelpDocs gives your team an easy way to add topics and articles to help your customers succeed with your product. There’s nothing to set up. Just start writing and publishing articles.
We provide lovely looking templates to start, but you can also customize your knowledge base to make it match your brand with Custom CSS, JS, and HTML if you fancy.
Our customers are reading our documentation rather than asking questions right away, and we're using HelpDocs internally to onboard new employees!
We invest in our infrastructure to ensure your knowledge base stays up and keeps on ticking. Not only that, but we’re always researching new ways to make it faster to serve and easier for customers to find the right content.
Need help at any point? We’re proud of our customer service and we’ll do our best to support you and your team as you invest in your own support.
HelpDocs being just FAQ software without the unnecessary bloat is a blessing. Oh and did I mention the support? Absolutely fantastic.
Because HelpDocs is user friendly and because you get a pleasant result with what you create, it makes you want to use it.
With automatic numbered lists, click-to-add callouts, and a toggle to enable a table of contents, it's no effort to make your docs look and read great.
We'll generate a beautiful, useful numbered list based on your primary color, no need to add CSS yourself.
With warning, info, and tip callouts, you can bring attention to certain content with a click.
Long article? Just toggle the Table of Contents setting in the editor and we'll automatically generate a table of contents for users to navigate.
Write and translate docs at your own pace to support a global audience for your product. We'll make sure your SEO is still awesome by generating a multilingual sitemap.
Keep your knowledge base public, create a shared password, or restrict it to logged in users. You can also set articles as privately published and share links.
Pick a color and you're ready to go. No need to customize colors—we'll make your knowledge base look great whatever you pick. Wanna get a little more advanced? Customize with CSS, JS, or a HTML template from scratch
Here's just a few of our most popular integrations. Find plenty more over on our integrations page.
Use Drift & Driftbot to chat to your customers and automatically suggest docs from your knowledge base.
Find and share knowledge base articles with your customers & team directly in Front.
Create and search your HelpDocs with slash commands and get notifications about interesting events.