Customer StoryLending a hand in the classroom with Insight

Help Customers Successfully Use Your Product

Educate your users with a super simple help center that’s built for teams just like yours.

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You'll get 14 days free to try it out and there's no credit card required.

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Join these awesome teams already using HelpDocs to power their help center:

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Make your self-serve support stellar

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Quick setup

You can get a help center set up in minutes. We handle all the fluff so you don’t have to.

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Zero maintenance

We’ll take care of keeping your help center running, so you can focus on your actual business.

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Super customizable

We offer Custom CSS, JS & HTML, so you can make it look and work exactly how you want.

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Robot friendly

We're always looking into new ways to boost your search rankings so customers can find their answers.

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Uptime obsessed

Just like you, we hate downtime. We'll do our upmost to keep your help center running. We really do hate downtime.

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Lighting-fast support

We won't leave you hanging. We aim to answer every customer's first question within 24 hours.

Help Center Examples

HelpDocs being just FAQ software without the unnecessary bloat is a blessing. Oh and did I mention the support? Absolutely fantastic.

Aram Zegerius

Aram Zegerius
Read customer story
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Support customers in any language

Supporting customers in multiple languages is a breeze with our easy to use translation tools. Simply select your default language and add any additional languages. Then translate your articles at your own pace.

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i18n strings

Easily translate common strings like 'Search' and 'Help me with...' into your language. We also provide default strings for German, French, Spanish, and Dutch.

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Language selection

On your help center, customers can easily switch the language on your knowledge base with a click of a button.

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1Head to Settings > Brand

2Under Homepage Layout select the layout you'd like

3Hit Save

Most of these ordering options are applied right away. If you chose Custom ordering, you'll now see a reordering icon in the top left of the Articles table in your dashboard.

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Getting Started

Installation

Advanced Settings

Troubleshooting

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Easily make docs readable

With automatic numbered lists, click-to-add callouts, and a toggle to enable a table of contents, it's no effort to make your docs look and read great.

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Numbered lists

We'll generate a beautiful, useful numbered list based on your primary color, no need to add CSS yourself.

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Callouts

With warning, info, and tip callouts, you can bring attention to certain content with a click.

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Table of contents

Long article? Just toggle the Table of Contents setting in the editor and we'll automatically generate a table of contents for users to navigate.

It's super easy to setup, use and update, way more fit for a Knowledge Base format and with a lot of cool features I use, and even more I still have to discover! Great solution overall, worth every penny!

Geoffroy "Vomact" Piot

Geoffroy 'Vomact' Piot

We don't need support ticket management or other cumbersome tools which have a knowledge base tacked on. We just want an awesome knowledge base, and that's what HelpDocs has given us.

Sarah Davey

Sarah Davey
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Explore our integrations

Here's just a few of our most popular integrations. Find plenty more over on our integrations page.

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Ready to reduce support tickets?

Plans start at $29/m. Get 14 days free, no credit card required.