Start tracking what users are doing on your knowledge base

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Track page views and user interactions

Overview

Track and analyze how users interact with your knowledge base using Google Analytics 4.

What you can do

  • Track page views and user interactions
  • Understand article engagement
  • Monitor search queries
  • Analyze user journeys

Setting it up

  1. Copy your Google Analytics 4 Measurement ID
  2. Paste it into the GA4 Token field
  3. Save changes
  4. Verify tracking in GA4 dashboard

Configuration

  • Google Analytics 4 Token/Code (required) — You can find this in your Google Analytics account

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