Log your own users straight into private docs by signing a JWT

Overview

Restrict your HelpDocs knowledge base with custom JWT single sign-on. Sign a JSON Web Token from your own application to log your existing users straight into private docs — no extra accounts, no second login — and optionally pass user data to personalize what they see.

What you can do

• Embed SSO by signing a JSON Web Token from your app
• No extra accounts and no second login for your users
• Pass user data along to personalize the docs
• Ideal for gating docs inside an existing product

Setting it up

1. Generate a shared secret in HelpDocs
2. Sign a JWT for your logged-in user server-side
3. Redirect the user to your knowledge base with the token
4. HelpDocs verifies the token and signs them in