Chat with visitors on your site that need your help, in real time
Real-time chat with knowledge base visitors
Overview
Add LiveChat to your HelpDocs knowledge base and chat with visitors in real-time when they need help. Provide instant support alongside your self-service documentation for a complete customer service experience.
What you can do
- Real-time chat with knowledge base visitors
- Provide instant support alongside documentation
- Seamless widget integration
Setting it up
- Sign up for LiveChat
- Get your LiveChat widget code
- Navigate to HelpDocs settings
- Add LiveChat integration
- Customize chat widget appearance
Start building your documentation infrastructure.
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