Collects customer data and send it anywhere you like with one Segment snippet

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Collect customer data from knowledge base

Overview

Integrate Twilio Segment with HelpDocs to collect customer data from your knowledge base and route it anywhere you need. Use a single Segment snippet to track documentation usage and send data to all your analytics and marketing tools.

What you can do

  • Collect customer data from knowledge base
  • Send data to multiple destinations
  • Single snippet implementation
  • Unified customer data platform

Setting it up

  1. Create a Segment account
  2. Get your Segment write key
  3. Access HelpDocs integration settings
  4. Add Segment snippet
  5. Configure data destinations

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HelpDocs onboarding example