Hi, we're HelpDocs

On the surface you might think we're another knowledge base product. And yes, it's true we do make knowledge base software. But we've also grown to create a company of people who love what they work on.

Quick facts

  • Founded in 2016

  • Bootstrapped & profitable

  • Fully remote & distributed team

  • Serve millions of docs a day

Press Kit
Team values

What working well together means to us

πŸ—Ί Work happily

We believe you should work where you're most comfortable, whether that's staying put in your cosy cottage or exploring the world.

πŸ—£ Over-communicate

Over-communication is important as a remote team, so we encourage it. Better to write it down than forget it.

πŸ‘‚ Be humble & listen

Always take on feedback the best you can. Humility and willingness to learn or make mistakes is a must.

πŸ“Ÿ Same page

Trust & clear boundaries mean the whole team is on the same page, so you won't be left in the lurch.

🀝 Customers first

We believe in customer-centricity and help customers find their best fit, even if we’re not it.

Say hello to the team

We're a remote team working from our laptops around the world.

Jake Peters
Jake Peters
Jarratt Isted
Jarratt Isted
Chief Education Officer
Interested in joining us? View Careers