Find the right plan for your team

Start with a 14-day free trial and see what features are best for you and your team.

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Start

Keep your ticket volume at healthy levels.

$
69
per month
69
per month
£
59
per month
Billed monthly

Build

Provide unique & proactive self-serve support.

$
139
per month
139
per month
£
119
per month
Billed monthly

Grow

Smart access control for bigger teams.

$
279
per month
279
per month
£
239
per month
Billed monthly

Start

Keep your ticket volume at healthy levels.

$
55
per month
55
per month
£
45
per month
Billed annually

Build

Provide unique & proactive self-serve support.

$
109
per month
109
per month
£
90
per month
Billed annually

Grow

Smart access control for bigger teams.

$
219
per month
219
per month
£
185
per month
Billed annually

Team

Start

Build

Grow

Team accounts
Invite your team to help contribute articles.

Click to open help article
Up to 5
Up to 15
Up to 50
$100 per 100 extra users
Up to 50
€100 per 100 extra users
Up to 50
£85 per 100 extra users

Historical analytics
Learn how your users are using your knowledge base with views, searches, and feedback analytics.

30 days
90 days
180 days
API Access
Fetch and create your own experiences with data from the HelpDocs API
Read
Read
Read & write
Customization
Make your knowledge base unique by adding custom code.
CSS
CSS & JavaScript
CSS & JavaScript

Handcrafted templates
Get access to templates made by the HelpDocs team

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HelpDocs editor
Add helpful callouts, tables, HTML blocks, and more in a few clicks
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HTML templates
Create your own templates from scratch with Handlebars

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Audit trail
See what your team is working on with a history of events
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Flamegraphs
Understand how your content has performed over the last few weeks at a glance
Click to open help article
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Hosting

Unlimited public viewers
Your knowledge base will scale up as your company gets busier

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SEO optimization
‍‍Get the latest search optimizations so people can always find you

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Custom domain
Make your knowledge base feel at home by adding a custom domain
Click to open help article
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SSL certificate
We'll keep traffic secure by providing an SSL certificate for you
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Unlimited articles
Keep the articles rolling out with no worries about hitting a limit
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Multilingual
Provide support in hundreds of languages
Click to open help article
-
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.dev
Test customizations without pushing changes live to customers
Click to open help article
-
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Smart 404s
Direct lost visitors to the right place without lifting a finger
Click to open help article
-
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Advanced permissioning
Segment your categories and articles by groups so private articles stay private
Click to open help article
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Subfolder hosting
Get your knowledge base hosted at the end of a URL instead
Click to open help article
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Custom HTTP headers
Send extra information with each HTTP response
Click to open help article
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Integrations

Native integrations
Connect to your favorite apps with integrations built by us

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Lighthouse
Keep users on your site by providing a nifty widget with smart features

Click to open help article
-
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Machine translations
Use machine learning to automatically translate articles in seconds
Click to open help article
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10 per month
$100 per 100 extra credits
10 per month
€100 per 100 extra credits
10 per month
£85 per 100 extra credits
100 per month
$100 per 100 extra credits
100 per month
€100 per 100 extra credits
100 per month
£85 per 100 extra credits
Additional domains
Extra domains with the same content but different branding
Click to open help article
$20 per extra domain
€20 per extra domain
£20 per extra domain
$20 per extra domain
€20 per extra domain
£20 per extra domain
$20 per extra domain
€20 per extra domain
£20 per extra domain
Single sign on
Use SAML2, OIDC, JWT, or Slack to make logging in seamless for your team
Click to open help article
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Other

PDF export
‍‍Take your knowledge base articles offline in a click

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Customer only resources
‍‍Get access to exclusive resources with our Learn tab

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Easy migration
Import from other services, export to a variety of formats
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Quick imports to make the switch.

Ready to make the switch to HelpDocs but worried about migrating your existing content? We've got you covered with our hassle-free content migration tools.

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Prepare

Make sure you're ready to migrate over to HelpDocs so you can make the switch.

Import

Use our automatic migration tools for specific platforms or use our CSV template to import.

Switch

Make the most of your free trial period and see how you and your team get on with HelpDocs.

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Try now, subscribe later.

You'll get 14 days free to see if you and your team like using HelpDocs without any commitment.

Create your knowledge base