Find the right plan for your team

Start with a 14-day free trial and see what features are best for you and your team.

Monthly plans
Annual plans (-20%)

Start

Keep your ticket volume at healthy levels.

$
59
per month
€
50
per month
Billed monthly

Build

Provide unique & proactive self-serve support.

$
119
per month
€
100
per month
Billed monthly

Grow

Smart access control for bigger teams.

$
249
per month
€
200
per month
Billed monthly

👐 Team Features

Start

Build

Grow

Team accounts
Invite your team to help contribute articles.
Help icon
5
15
50
$100 per 100 extra users
50
€80 per 100 extra users
Historical analytics
‍Learn how your users are using your knowledge base with views, searches, and feedback analytics.
30 days
90 days
180 days
API Access
‍Learn how your users are using your knowledge base with views, searches, and feedback analytics.
Read
Read
Read & write
Customization
‍Make your knowledge base unique by adding custom code.
CSS
CSS & JavaScript
CSS & JavaScript
Handcrafted templates
‍Get access to templates made by the HelpDocs team
HelpDocs editor
‍Add helpful callouts, tables, HTML blocks, and more in a few clicks
HTML templates
‍Create your own templates from scratch with Handlebars
-
-
Audit trail
‍See what your team is working on with a history of events
-
-

🎀 Hosting Features

Unlimited public viewers
‍Your knowledge base will scale up as your company gets busier
SEO optimization
‍‍Get the latest search optimizations so people can always find you
Pink checkmark
Custom domain
‍Make your knowledge base feel at home by adding a custom domain
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SSL certificate
‍We'll keep traffic secure by providing an SSL certificate for you
Unlimited articles
‍Keep the articles rolling out with no worries about hitting a limit
Multilingual
‍Provide support in hundreds of languages
Help icon
-
.dev
Test customizations without pushing changes live to customers
Help icon
-
Smart 404s
‍Direct lost visitors to the right place without lifting a finger
Help icon
-
Advanced permissioning
‍Segment your categories and articles by groups so private articles stay private
Help icon
-
-
Subfolder hosting
‍Get your knowledge base hosted at the end of a URL instead
-
-

🧩 Integrations

Native integrations
‍Connect to your favorite apps with integrations built by us
Lighthouse
‍Keep users on your site by providing a nifty widget with smart features
Help icon
-
Machine translations
‍Use machine learning to automatically translate articles in seconds
Help icon
-
10 per month
$100 per 100 extra credits
10 per month
€80 per 100 extra credits
100 per month
$100 per 100 extra credits
100 per month
€80 per 100 extra credits
Single sign on
‍Use SAML2, OIDC, JWT, or Slack to make logging in seamless for your team
Help icon
-
-

📖 Other features

PDF export
‍‍Take your knowledge base articles offline in a click
Customer only resources
‍‍Get access to exclusive resources with our Learn tab
Easy migration
Import from other services, export to a variety of formats

Start

Keep your ticket volume at healthy levels.

$
49
per month
€
40
per month
Billed annually

Build

Provide unique & proactive self-serve support.

$
99
per month
€
80
per month
Billed annually

Grow

Smart access control for bigger teams.

$
199
per month
€
160
per month
Billed annually

👐 Team Features

Start

Build

Grow

Team accounts
Invite your team to help contribute articles.
Help icon
5
15
50
$100 per 100 extra users
50
€80 per 100 extra users
Historical analytics
‍Learn how your users are using your knowledge base with views, searches, and feedback analytics.
30 days
90 days
180 days
API Access
‍Learn how your users are using your knowledge base with views, searches, and feedback analytics.
Read
Read
Read & write
Customization
‍Make your knowledge base unique by adding custom code.
CSS
CSS & JavaScript
CSS & JavaScript
HTML templates
‍Create your own templates from scratch with Handlebars
-
-
Handcrafted templates
‍Get access to templates made by the HelpDocs team
HelpDocs editor
‍Add helpful callouts, tables, HTML blocks, and more in a few clicks

🎀 Hosting Features

Unlimited public viewers
‍Your knowledge base will scale up as your company gets busier
SEO optimization
‍‍Get the latest search optimizations so people can always find you
Pink checkmark
Custom domain
‍Make your knowledge base feel at home by adding a custom domain
Help icon
SSL certificate
‍We'll keep traffic secure by providing an SSL certificate for you
Unlimited articles
‍Keep the articles rolling out with no worries about hitting a limit
Subfolder hosting
‍Get your knowledge base hosted at the end of a URL instead
-
-
Multilingual
‍Provide support in hundreds of languages
Help icon
-
Smart 404s
‍Direct lost visitors to the right place without lifting a finger
Help icon
-
Advanced permissioning
‍Segment your categories and articles by groups so private articles stay private
Help icon
-
-
.dev
Test customizations without pushing changes live to customers
Help icon
-

🧩 Integrations

Native integrations
‍Connect to your favorite apps with integrations built by us
Lighthouse
‍Keep users on your site by providing a nifty widget with smart features
Help icon
-
Machine translations
‍Use machine learning to automatically translate articles in seconds
Help icon
-
10 per month
$100 per 100 extra credits
10 per month
€80 per 100 extra credits
100 per month
$100 per 100 extra credits
100 per month
€80 per 100 extra credits
Single sign on
‍Use SAML2, OIDC, JWT, or Slack to make logging in seamless for your team
Help icon
-
-

📖 Other features

PDF export
‍‍Take your knowledge base articles offline in a click
Customer only resources
‍‍Get access to exclusive resources with our Learn tab
Easy migration
Import from other services, export to a variety of formats
Audit trail
‍See what your team is working on with a history of events
-
-
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