Starter
$
49
per month
Billed monthly
Free 14 day trial
Perfect for teams looking for a simple knowledge base with great hosting.
Pro
$
99
per month
Billed monthly
Free 14 day trial
Need to help a large amount of visitors? This one helps teams scale up.
Growth
$
199
per month
Billed monthly
Free 14 day trial
Large amount of team members and visitors? This plan unlocks advanced features.
Team Features
Starter
Pro
Growth
Team accounts
Invite your team to help contribute articles.
Help icon
5
25
50
$100 per 100 extra users
Historical analytics
‍Learn how your users are using your knowledge base with views, searches, and feedback analytics.
30 days
90 days
180 days
API Access
‍Learn how your users are using your knowledge base with views, searches, and feedback analytics.
Read
Read & write
Read & write
Customization
‍Make your knowledge base unique by adding custom code.
CSS
CSS & JavaScript
CSS & JavaScript
HTML templates
‍Create your own templates from scratch with Handlebars
-
Handcrafted templates
‍Get access to templates made by the HelpDocs team
HelpDocs editor
‍Add helpful callouts, tables, HTML blocks, and more in a few clicks
Hosting Features
Unlimited public viewers
‍Your knowledge base will scale up as your company gets busier
SEO optimization
‍‍Get the latest search optimizations so people can always find you
Pink checkmark
Custom domain
‍Make your knowledge base feel at home by adding a custom domain
Help icon
SSL certificate
‍We'll keep traffic secure by providing an SSL certificate for you
Unlimited articles
‍Keep the articles rolling out with no worries about hitting a limit
Subfolder hosting
‍Get your knowledge base hosted at the end of a URL instead
-
Multilingual
‍Provide support in hundreds of languages
Help icon
-
Smart 404s
‍Direct lost visitors to the right place without lifting a finger
Help icon
-
Advanced permissioning
‍Segment your categories and articles by groups so private articles stay private
Help icon
-
-
Integrations
Native integrations
‍Connect to your favorite apps with integrations built by us
Lighthouse
‍Keep users on your site by providing a nifty widget with smart features
Help icon
-
Machine translations
‍Use machine learning to automatically translate articles in seconds
Help icon
-
-
100 per month
Single sign on
‍Use SAML2, OIDC, JWT, or Slack to make logging in seamless for your team
Help icon
-
-
Other neat features
PDF export
‍‍Take your knowledge base articles offline in a click
Customer only resources
‍‍Get access to exclusive resources with our Learn tab
Easy migration
Import from other services, export to a variety of formats
IP Allow list
‍Restrict who can view your knowledge base by IP
-
-
Audit trail
‍See what your team is working on with a history of events
-
-
Starter
$
39
per month
Billed yearly
Free 14 day trial
Perfect for teams looking for a simple knowledge base with great hosting.
Pro
$
79
per month
Billed yearly
Free 14 day trial
Need to help a large amount of visitors? This one helps teams scale up.
Growth
$
169
per month
Billed yearly
Free 14 day trial
Large amount of team members and visitors? This plan unlocks advanced features.
Team Features
Team accounts
Invite your team to help contribute articles.
Help icon
5
25
50
$100 per 100 extra users
Historical analytics
‍Learn how your users are using your knowledge base with views, searches, and feedback analytics.
30 days
90 days
180 days
API Access
‍Learn how your users are using your knowledge base with views, searches, and feedback analytics.
Read
Read & write
Read & write
Customization
‍Make your knowledge base unique by adding custom code.
CSS
CSS & JavaScript
CSS & JavaScript
HTML templates
‍Create your own templates from scratch with Handlebars
-
Handcrafted templates
‍Get access to templates made by the HelpDocs team
HelpDocs editor
‍Add helpful callouts, tables, HTML blocks, and more in a few clicks
Hosting Features
Unlimited public viewers
‍Your knowledge base will scale up as your company gets busier
SEO optimization
‍‍Get the latest search optimizations so people can always find you
Pink checkmark
Custom domain
‍Make your knowledge base feel at home by adding a custom domain
Help icon
SSL certificate
‍We'll keep traffic secure by providing an SSL certificate for you
Unlimited articles
‍Keep the articles rolling out with no worries about hitting a limit
Subfolder hosting
‍Get your knowledge base hosted at the end of a URL instead
-
Multilingual
‍Provide support in hundreds of languages
Help icon
-
Smart 404s
‍Direct lost visitors to the right place without lifting a finger
Help icon
-
Advanced permissioning
‍Segment your categories and articles by groups so private articles stay private
Help icon
-
-
Integrations
Native integrations
‍Connect to your favorite apps with integrations built by us
Lighthouse
‍Keep users on your site by providing a nifty widget with smart features
Help icon
-
Machine translations
‍Use machine learning to automatically translate articles in seconds
Help icon
-
-
100 per month
Single sign on
‍Use SAML2, OIDC, JWT, or Slack to make logging in seamless for your team
Help icon
-
-
Other neat features
PDF export
‍‍Take your knowledge base articles offline in a click
Customer only resources
‍‍Get access to exclusive resources with our Learn tab
Easy migration
Import from other services, export to a variety of formats
IP Allow list
‍Restrict who can view your knowledge base by IP
-
-
Audit trail
‍See what your team is working on with a history of events
-
-
β€œBefore HelpDocs we answered the same question a couple of times a day. Now we can cut down the working hours and scale our customer success team”
Christoph Schachner
Marketing Manager
β€œHelpDocs has given us a high quality, easy to use area to store important information that our users need to know. It empowers our users to get the information they need themselves”
Steve Funk
Head of Support