Build a Knowledge Base
Create, customize, and launch your help center.
Host your help content
Monitor and impove
Lighthouse
A widget to help customers in your app or on your site.
Grow plan
Create a customized and unique help experience.
Integrations
Connect HelpDocs with your favorite tools.
About us
Meet the team behind the pink bookmark.
Guides
Long-form guides to learn about how to boost your self-serve support.
Bookmarked blog
Learn about Knowledge Bases, customer support, and stories.
Jobs
Join us to help power millions of pages across the globe.
Learn
Take a look at our latest resources to help you build your support stack.
Customer stories
Read how HelpDocs has transformed support for other companies.
Over the years we've learned a lot about what makes a Knowledge Base effective. From what a Knowledge Base is to how to keep your current one updated, we've got resources to help you get going.
You've got a great SaaS product but how do you keep your knowledge base accurate when you update it? In this guide we'll go through some strategies you can use as a customer support person, engineer, and product manager.
A walkthrough common questions, debates, and best practices on how to deliver exceptional customer support. Great if you work in customer support yourself.
What is knowledge base software? How do you pick the right software for you? Learn this and more in this whitepaper.
Learn how to scale your support with a knowledge base and how to get it off the ground.
