Learn

Watch and read all things knowledge base. Here's a list of upcoming events we have on, guides you can read, resources you can apply for, and courses you can complete.

Resources

Resource

Showcase

Our customers are building some incredible products to change the world for the better. Part of that is supporting their customers. See how they've built their own knowledge base using HelpDocs.

https://www.helpdocs.io/showcase
🌟 Exclusive for Customers

Resource

Knowledge Base Basics

By the end of this course, you're going to have a good idea of what a Knowledge Base is. You'll learn how to choose the right Knowledge Base for you and how to provide an awesome customer experience 🚀

https://courses.helpdocs.io/category/63fx04gaf4-knowledge-base-basics
🌟 Exclusive for Customers

Playback

HelpDocs Walkthrough

Get a detailed on-demand overview of what HelpDocs is, how it works, and how to get the most out of the platform.

🌟 Exclusive for Customers

Resource

Getting Started with Customization

In this intermediate course, you'll learn some simple ways to customize a HelpDocs template and make it suit your brand. We cover everything from basic CSS tweaks through to switching out template sections.

https://courses.helpdocs.io/category/je3wmerix6-customization
🌟 Exclusive for Customers

Scheduled

Join us for special scheduled events where we'll run through topics with our team and sometimes special guests.

Sorry there aren't any scheduled events right now! Check back later!
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