We've got the tools to help you push your knowledge base company wide and worldwide.
It's super simple to get your team into HelpDocs without having to remember yet another password.
Support the world with automatic neural machine translations. Start with 100 each month.
Control who sees what on your knowledge base by assigning people to groups.
Get a complete overview of who's doing what on your knowledge base.
If you're using Slack you can use it to sign into HelpDocs. It's super simple to connect and you get all the other perks of our Slack integration too.
JSON web tokens (JWT) make it easy to generate a secure way to restrict your knowledge base using your existing authentication. You can even assign different users access to different docs.
If your company is using SAML it's super simple to connect it with HelpDocs. Any standards-compliant SAML 2.0 implementation should work out of the box.
Using OpenID Connect instead? Fancy! You can use the exact same auth for HelpDocs.
With single sign on (SSO) it's super simple to get your team into HelpDocs without having to remember a password. Getting to your knowledge base has never been easier.View the docs
Group people on your knowledge base and apply permissions to articles so only they have access. Apply based on role, individual user, or permission group.View the docs
Content team need to keep their style guides separate? Engineering want to keep their pipeline information secret? Use permission groups for internal teams to silo docs.
Have people on different plans? Use permission groups to segment them so they only see what's relevant to them.
Use permission groups on your knowledge base to show onboarding docs to new hires so they only see training processes.
Keep an eye on your team and see what actions they take. Know who's creating, delete, updating, or updating what. Easily filter to find what you're looking for.View the docs
Not only do you get multilingual with unlimited languages, but you can get robots to do it for you. We use the latest in neural machine translation so you get accurate results. Need a high volume of translations? We can help you with that too.View the docs