Permissioning, audit logs, SSO, advanced customization, and extra AI credits to help you and your organization scale your help content.
Create and manage groups so you can show different content to different users.
See all activity from inside your account. Filter by date, type, articles, and more.
Make signing up and viewing your internal content easy with secure login auth.
Build a bespoke experience with our Handlebars templating engine.
Your authoritative knowledge is spread around different tools. Bring it together in one knowledge base alongside your public articles with our Permissioning feature.
Come up with your groups, whether they're internal teams, special customer groups, or external partners. You can assign by role or per-member.
Next, write the content you want to restrict to this group. You can use HelpDocs AI drafting to make this even easier.
Once the article is ready, assign the Permission Group to it. Then hit Publish. Now only people in that group will see it.
Streamlining your login experience just got a whole lot easier! With our customizable authentication flow, you can seamlessly integrate Single Sign-On (SSO) options like OpenID, SAML, Slack, and JWT.
We a comprehensive set of filters, you'll be able to find exactly what you're looking for. Filter by date range, data type, event, category, article, and specific users.
Fancy looking at the data in your favorite spreadsheet software? We provide a way to export your filtered data straight to CSV.
We don't just provide what type of event happened. We also provide a detailed view of what data was changed, so you get the big picture.
Streamlining your login experience just got a whole lot easier! With our customizable authentication flow, you can seamlessly integrate Single Sign-On (SSO) options like OpenID, SAML, Slack, and JWT.
We support industry standard SSO providers so you can seamlessly provide internal documentation to your whole team in a few clicks.
Need a way to generate secure links without the hassle? Look no further! Our JWT Studio is designed to make the process super simple and quick. With just a few clicks, you can create secure JSON Web Tokens (JWTs) that keep your users’ access safe and sound.
Customize your knowledge base content based on your user's data with JWT or Shared Password for SSO for a truly unique experience.
Completely customize your entire knowledge base on top of our Handlebars templating system. And if you're not too confident yet, start with one of our starter templates.
Developers love Handlebars as a simple templating language. Create customized layouts in our pre-defined partials for effortless creation.
Use our custom Handlebars helpers to make it even easier to create what you need to create a wonderful self-serve experience.
Not sure where to begin? That's why we've provided a bunch of starter templates based on our stock templates so you can make your bespoke template even quicker.
We've included a bunch more extras into the Grow plan to make it seamless to scale your self-serve support.
