Launch a knowledge base that matches your brand.
Understand your self-serve traffic and improve deflection.
Bespoke tools to run a special self-serve experience.
Create a seamless in-app self-serve experience.
Intelligent search summaries for your customers based on your docs.
Automate and scale subscription business.
Cut down support costs and go the extra mile.
Avoid repeat questions and focus on 1-on-1 help.
Share resources to boost your learning environment.
From creating to optimizing your documentation.
See how our customers are using HelpDocs.
Our long-form content gets you from A to Z.
Meet the team behind the pink bookmark.
Over the years we've learned a lot about what makes a Knowledge Base effective. From what a Knowledge Base is to how to keep your current one updated, we've got resources to help you get going.
Getting your Knowledge Base sparkling can be a lot of work, especially without direction. This guide will help you implement a robust auditing system.
Simplify your Knowledge Base with the power of AI! Discover how tools like HelpDocs AI can streamline workflows, boost productivity, and free your team to focus on creating meaningful, customer-focused documentation
You've got a great SaaS product but how do you keep your knowledge base accurate when you update it? In this guide we'll go through some strategies you can use as a customer support person, engineer, and product manager.
A walkthrough common questions, debates, and best practices on how to deliver exceptional customer support. Great if you work in customer support yourself.
What is knowledge base software? How do you pick the right software for you? Learn this and more in this whitepaper.
Learn how to scale your support with a knowledge base and how to get it off the ground.
.gif)
