Matt Bradford-Aunger

HelpDocs Walkthrough

Join us—the Customer Education team—for a walkthrough demo, where we'll show you how to get you started with a HelpDocs knowledge base, covering all the basics.

We'll cover:

  • Onboarding flow
  • Creating a category and sub-category
  • Adding content and publishing your first article—including adding images, videos, and other elements.
  • Adding navigation links
  • Basic customizations, including changing templates, adding brand details and SEO information, changing recurring text
  • Inviting users

If you've got questions to ask, submit them before or drop a message in the chat during the session to get your answer from the team 🦄✨

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