Product demo

See HelpDocs in action

A short walkthrough of the editor, AI answers, branding, and the reports that tell you what to write next. No form, no call, no sitting through a sales deck.

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14 days, no credit card required, 50 AI credits included.

What's covered

What you'll see

Four things, in the order they matter to someone setting up a help center for the first time.

Writing and publishing an article

The editor, categories, and what publishing actually looks like. This is the part your team will spend the most time in, so it is worth watching properly rather than skipping.

Branding the help center

Colors and fonts with no code, then custom CSS, custom JavaScript, and full HTML template control on the higher plans. How far you can take it before you need a developer.

AI answers and AI drafting

Ask AI answering a customer question from published articles, and AI drafting and rewriting inside the editor. AI credits are included in every plan rather than metered.

Search, ratings, and analytics

Where the library is failing: failed-search reporting, article ratings, and deflection reporting. The reports that tell you what to write next.

FAQ

Demo questions

How long is the demo?

It is a showcase of short videos rather than one long recording, so you can watch the part you care about and skip the rest. Most people watch the editor and the AI sections and leave the rest.

Do I need to book a call to see a demo?

No. That is rather the point of this page. Pricing is published and you can start a 14-day trial without talking to anyone, with 50 AI credits included so you can try the AI on your own content before paying.

Can I try it on my own content instead?

Usually the faster way to evaluate it. HelpDocs has one-click migrations from Zendesk, Intercom, Help Scout, ReadMe, Helpjuice, and ProProfs, so you can import your existing articles during the trial and see your own help center rather than our sample data.

What does HelpDocs not do?

Worth knowing before you invest the time. It is not a help desk: no ticketing, no shared inbox, no live chat, and no AI agent resolving live conversations. If you need those you will be running a second tool alongside it. See our comparisons for how that plays out against specific alternatives.

Start building your documentation infrastructure.

Start free 14-day trial

Create, organize, translate, and connect your docs without the admin sprawl of a support suite.

No credit card required.