Security & Access Control
Control who can see your content with advanced security and permissions.
Anonymous SSO Mode
Allow read-only access for SSO users without requiring full account provisioning.
Article Permissions
Control article access by assigning permission groups to restrict content to specific user segments.
Category Permissions
Control access to entire categories by assigning permission groups for streamlined content security.
Content Editing Restrictions
Restrict internal users from editing public articles to prevent accidental changes.
JWT Custom SSO
Restrict your knowledge base with custom JWT-based single sign-on authentication.
OpenID Connect SSO
Enable OpenID Connect single sign-on for flexible enterprise authentication.
Permission Groups
Create granular permission groups to control content access across different user segments.
Permission Removal
Remove permission restrictions from articles to make content publicly accessible.
Permission System
Control content visibility with powerful permissions to create private or restricted documentation.
SAML Single Sign-On
Enable SAML SSO for secure enterprise authentication with your identity provider.
Slack Single Sign-On
Let team members sign in to HelpDocs with their Slack credentials for seamless authentication.
Two-Factor Authentication
Secure team accounts with two-factor authentication for enhanced security.
Unlimited Public Viewers
Serve your documentation to unlimited public visitors without viewer limits or usage caps.