Educate your users with a super simple knowledge base that’s built for teams just like yours.Get Started 30 second intro
You'll get 14 days free to try it out and there's no credit card required.
Join these awesome teams already using HelpDocs to power their knowledge base:
You can get a knowledge base set up in minutes. We handle all the fluff so you don’t have to.
We’ll take care of keeping your knowledge base running, so you can focus on your actual business.
We offer Custom CSS, JS & HTML, so you can make it look and work exactly how you want.
We're always looking into new ways to boost your search rankings so customers can find their answers.
Just like you, we hate downtime. We'll do our upmost to keep your knowledge base running. We really do hate downtime.
We won't leave you hanging. We aim to answer every customer's first question within 24 hours.
HelpDocs being just FAQ software without the unnecessary bloat is a blessing. Oh and did I mention the support? Absolutely fantastic.
Supporting customers in multiple languages is a breeze with our easy to use translation tools. Simply select your default language and add any additional languages. Then translate your articles at your own pace.
Easily translate common strings like 'Search' and 'Help me with...' into your language. We also provide default strings for German, French, Spanish, and Dutch.
On your knowledge base, customers can easily switch the language with a click of a button.
With automatic numbered lists, click-to-add callouts, and a toggle to enable a table of contents, it's no effort to make your docs look and read great.
We'll generate a beautiful, useful numbered list based on your primary color, no need to add CSS yourself.
With warning, info, and tip callouts, you can bring attention to certain content with a click.
Long article? Just toggle the Table of Contents setting in the editor and we'll automatically generate a table of contents for users to navigate.
It's super easy to setup, use and update, way more fit for a knowledge base format and with a lot of cool features I use, and even more I still have to discover! Great solution overall, worth every penny!
Geoffroy "Vomact" Piot
Here's just a few of our most popular integrations. Find plenty more over on our integrations page.
Use Drift & Driftbot to chat to your customers and automatically suggest docs from your knowledge base.
Find and share knowledge base articles with your customers & team directly in Front.
Create and search your HelpDocs with slash commands and get notifications about interesting events.