↑ Click on a customer logo to see their showcase.
Echo Alexander
"Before HelpDocs we had an 80 page PDF that was our user guide"
Learn how they scaled their support.
Marijn Vlug
"We were happy that we found HelpDocs, as this software covered 100% of our needs!"
Learn how they reduced their support tickets by 25%.
Corine Barbazanges
"Because HelpDocs is user friendly and because you get a pleasant result with what you create, it makes you want to use it"
Find out how they a provide multilingual self-serve experience.
Deflect tickets
before they're created.
Turn documentation into your most productive support channel, delivering instant answers through smart search, AI-powered summaries, and contextual help that appears exactly when customers need it.
Make it unmistakably yours.
Go live with professional templates in hours, then customize at your own pace, from simple no-code branding to full CSS/JS/HTML control. All without vendor lock-in.
How our templates stack up.
We're always looking at ways to optimize our templates. See how our stock V5 Detailed template performs when tested on PageSpeed Insights.
View PageSpeed insights report →100%
100%
0.5s
Connect to Your Support Stack
Deliver help exactly where your users need it—inside the tools your team already loves.
View all integrations
Beautifully simple publishing.
Give your team an editor that makes documentation effortless. AI handles first drafts, blocks make formatting intuitive, and multilingual support reaches customers worldwide without translation delays.
Draft articles from outlines, rewrite for clarity, enforce your style guide, and generate alt text for accessibility, all built in.
Callouts, tables, code blocks, videos, and rich formatting. No HTML knowledge required, but you can add it if you like.
Save time by creating Clips, reusable content that's easy to drop in. Insert dynamic versions to update everywhere.
Serve global customers with machine translation or manual translations. Search and write content in 100+ languages.
Visit our Conservatory
Every knowledge base needs care and structure to flourish. That’s why we’ve cultivated a selection of ready-to-use AI Outlines, each crafted to guide you past the blank page and into clear, confident writing.
Get your outline →Machine translate to 100+ languages
Different docs for different people.
Make the most of Permissioning on the Bloom plan, a fully integrated experience to serve unique content across your knowledge base.
Create groups, assign content, and set up special links so you can share special content to anyone.
Turn support into a cost saver.
Arm yourself with the metrics leadership cares about, article performance, deflection rates, content gaps, and customer satisfaction. Make every quarterly review a win.
Built for trust. Engineered for uptime.
Your customers trust you with their questions. You can trust us with your data. HelpDocs is built with security and reliability as core features, not afterthoughts. Monitor our uptime in real-time, rest easy with GDPR compliance, and keep data encrypted from end to end.
GDPR
End-to-end encryption.
Proven at scale for years.
Support never looked so good.
Browse real HelpDocs knowledge bases built by our customers.
Start deflecting tickets this week
Join 500+ teams using HelpDocs to scale support without scaling headcount.
No credit card required.