How Qantas Money uses HelpDocs for their knowledge base

The financial services arm of Qantas, giving members credit cards, travel money, and home loans that turn everyday spending into Qantas Points.

Qantas Money help and support knowledge base interface

Qantas Money's knowledge base, built with HelpDocs.

Overview

Qantas Money brings together the credit cards, Qantas Travel Money card, and home loans that let members earn Qantas Points on the spending they were doing anyway. Its help center answers the questions that come with that, points balances, card applications, and travel money, so members can sort things out themselves instead of waiting on the phone.

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