Point Retell AI's voice agents at your knowledge base URL
Import every article from one URL in a single step
Overview
Retell AI takes a website URL and lists the pages it finds under it, so you can pick what goes in. Selecting everything with Auto add future page switched on means new articles join the knowledge base without you going back.
Auto-refresh re-fetches those pages every 24 hours, so edits reach your agents the next day. Retell caps a knowledge base at 500 URLs, which only matters for very large help centers.
What you can do
- Import every article from one URL in a single step
- Auto-crawling adds new articles, and auto-refresh picks up edits
- Voice agents answer from documentation you already maintain
- No separate copy of your content to keep in step
Setting it up
- In Retell AI, open Knowledge Base, add a knowledge base and choose Add Web Pages
- Paste your knowledge base URL: https://your-slug.helpdocs.io
- Select all the articles Retell finds and turn on Auto add future page
- Turn on auto-refresh so edited articles are re-fetched every 24 hours
Requirements
- Your knowledge base must be public, so the crawler can read it
More AI Tools integrations
- Synthflow Crawl your knowledge base into Synthflow's voice agents
- Voiceflow Import your whole knowledge base into Voiceflow from your sitemap
- VS Code Let Copilot in VS Code check and update your docs as you write code
- Zapier Chatbot Add HelpDocs as a knowledge source to power your chatbot
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