How Trans.eu uses HelpDocs for their knowledge base

European logistics platform and freight exchange giving forwarders access to 25,000 verified Truck & Van carriers and hundreds of thousands of loads a day.

Trans.eu knowledge base interface

Trans.eu's knowledge base, built with HelpDocs.

Overview

Trans.eu Group runs the logistics platform that connects carriers, freight forwarders, and shippers across Europe, from the freight exchange itself through to payments, fleet management, and the CargoON platform for manufacturers. Its help center covers all of it, with sections for bookings, invoices, automation rules, TransRisk, and the mobile app, and it ships in 15 languages so a carrier in Lithuania and a forwarder in Spain each read the same article in their own.

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