Make it super easy for customers to get in touch with you on your knowledge base

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Add live chat to your knowledge base

Overview

Add Chatra’s live chat widget to your HelpDocs knowledge base and make it easy for customers to reach you when they need help. Combine self-service documentation with real-time support for the best customer experience.

What you can do

  • Add live chat to your knowledge base
  • Easy customer communication
  • Real-time support alongside documentation

Setting it up

  1. Sign up for a Chatra account
  2. Get your Chatra widget code
  3. Access HelpDocs integrations
  4. Paste your Chatra code
  5. Customize chat widget appearance

Start building your documentation infrastructure.

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Create, organize, translate, and connect your docs without the admin sprawl of a support suite.

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HelpDocs onboarding example