Crawl your knowledge base into Synthflow's voice agents

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One root URL brings in every published article

Overview

Synthflowโ€™s Website Crawl starts from a root URL and can use your sitemap as its list of pages. HelpDocs generates that sitemap for you, so the crawl finds every published article without wandering through your navigation.

Watch the Max Pages limit: set it lower than your article count and the crawl stops short. A single page import is a one-time copy that never refreshes, so use the crawl even for a handful of articles.

What you can do

  • One root URL brings in every published article
  • A sync schedule re-runs the crawl, so edits reach your agents
  • Works with your live articles, so there is nothing to export

Setting it up

  1. In Synthflow, open your knowledge base and choose Add item, then Paste from URL
  2. Pick Website Crawl and use your knowledge base URL as the Root URL: https://your-slug.helpdocs.io
  3. Raise Max Pages above your article count and include the sitemap
  4. Pick a Sync Schedule so the crawl re-runs as you publish

Requirements

  • Your knowledge base must be public, so the crawler can read it

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